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Top 9 Tips for Winning Web Site Content
- Don’t overcomplicate the page – white space is
critical for the reader to see your main message
- Make your point quickly and with little clutter – use
short sentences, short paragraphs, and short pages
- Create hyperlinks that are only 1-3 words long but are clear
and precise. Try to use an action verb in the title (eg. Explore
Jobs, Find Stores)
- Don’t use the term “click here” – users
know how hyperlinks work
Incorrect – Click here to find the closest store,
Correct – Find the closest store
- Link to other sites to increase credibility of your site
- Place hyperlinks on every page to make the site interactive
and increase stickiness
- Organize content by some theme – ask customers why they
come to the site for information to decide the best way to organize
the information
You may organize content by product or service, geography, tasks
users can perform, chronology, etc.
- Reduce reader boredom by using bulleted lists, subheadings,
boldfacing and charts, graphs, diagrams instead of long paragraphs
- Write in the active voice, not the passive voice
Incorrect – The meeting will be held next week to ensure
the value proposition is agreed to
Correct – Next week’s meeting will ensure all members
agree to the value proposition
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